Contact

Real people, in Brisbane. We answer every email.

Email

hello@jinjja.shop

We reply within 2 business days, Brisbane time (AEST). For anything about an order, please include your order number — it’s in your confirmation email.

Instagram

@jinjja__shop — DMs are fine for quick questions, but order issues are best by email so we have everything in one place.

Returns

Please email us before sending anything back — we’ll give you the Brisbane return address and, for faults, cover the postage. Full details in Returns & Refunds.

Are you a Korean brand?

We’d love to hear from you. Start at 입점 신청 · Apply for a room.

Business details

jinjja.shop (진짜샵) is operated by
Pick by Kathy (ABN 74 605 877 560), Brisbane, Queensland, Australia

Shipping & Delivery · Returns & Refunds · Terms & Conditions · Privacy Policy

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